"We've been a customer since 2005, and have never considered calling anyone else. He has come in emergencies (heat went out) and on regular yearly calls. The owner, Todd, has always serviced our furnace and air....but this year, in our new home, we required a full system overhaul....new "high efficiency" furnace and air conditioner. The maze of duct work required was challenging! He was upfront and honest about time required, as well as price, guarantees, and rebates. He over delivered on everything. He is very personable and easy to be around. We trusted him to work while we were away from our home. 5 stars no doubt!"
"Todd was great! We came home from vacation and our furnace wouldn't turn on. He answered right away when we called after business hours and was at our house within an hour! He diagnosed the issue quickly and fixed the problem. Would highly recommend and will definitely call him again for future heating and air conditioning issues."
"Todd was awesome! He told us the night before our appointment that he would arrive between 9 and 9:30 a.m. He called at 8:30 the next morning to say he would arrive between 9:15 and 9:30. He quickly diagnosed the issue with our furnace, which was not working. It was quite cold out, and only 54 degrees in the house. He told us exactly what needed to be done, gave us the cost to replace the part, and efficiently completed the work. Very polite and knowledgeable. Will definitely use his company again."
"I used A Quality for a furnace problem based on the positive reviews I read. Our technician arrived on time and was a pleasure to meet. He quickly diagnosed the problem (faulty inducer) and found the part nearby at a reasonable price. The part was quickly installed and the area was left clean. I plan on using this company again in the summer and would highly recommend them to anyone."
"A Quality was the only company that responded when I had a heating boiler breakdown emergency during the last cold snap. Their response was quick, professional and they got us back up and running. I will be contracting them to re-install my system properly and to upgrade my home with A/C. These are my go-to guys from now on. "
"The furnace broke down on a Saturday afternoon. Another contractor wasn't answering our urgent calls, so we reached out to A Quality and Todd cheerfully offered to come take a look at the problem. The work was professional, timely, and the furnace was fixed in a matter of hours. Highly recommended."
"Being prior military I used to move worldwide. But when I left I came to the Chicago area in 1990. Ever since I have feared calling plumbers and HVAC contractors. Today (8/26/16) I met Todd who is from Iowa and I feel like I met an angel. No exorbitant prices, no quick tricks; plain talking, straight shooting repair is what he offers. I have already lined up two more jobs for my house, once I can afford it. As long as I live here they will be the ones I call for my water heater, furnace, A/C or pool heater and I am a fix it myself kind of guy. I will no longer fear repair jobs for fear of loosing an arm AND a leg. Call these guys! They will put your fears to rest."
"I used A Quality 2x now. The first time, he serviced my old R22 Central air system and I knew it needed to be replaced. The next time I used A Quality, I had a complete replacement of the Central air unit. He explained my options and I decided it best to replace rather than repair. The replacement unit was done at a competitive price and done very timely. Will use again and recommend to my friends."
"My husband and I have used A Quality a few times now and we wouldn't use any other company. Todd is so kind, professional and his customer service skills are an A + in my book. We appreciate his fast response to our calls and always ensuring the issue is taken care of prior to leaving our home. We would recommend this company to anyone looking for an A+ Company to service your heating and air conditioning needs. Thanks for everything Todd. "
"I met Todd the day after Christmas when he came out to my place to look at my furnace. This was after the guys from Amy told me that I needed to buy a new furnace. Todd arrived after hours and was able to diagnose the problem, get the parts the next day for the repair and saved me thousands. He (Todd) is a trustworthy guy and tells you exactly how it is and what to expect. I know that I will be having to replace my old units soon and look forward to working with Todd when that time comes."
"When my furnace stopped working correctly on a freezing cold night, Todd was the only one of four places I called who responded promptly, and gave me a choice of service that night or the next day. He was prompt, friendly, and got my "challenging" 30 year old furnace working safely that same night. I am glad to have found a new, local business for my HVAC."
"I was happy to have a warm house after our furnace broke down right before the holidays. A Quality came out and fixed it up quickly; just in time!"
"We received excellent service. 84 degrees and humid at 5 pm, then BOOM A/C went out :( Called AQuality and Todd came out in just a little over an hour later, fixed the issue and now our home is nice and cool :). Would have been a very warm night for sleeping without Todd's expertise of A/C units. I would highly recommend this company, as the price was fair and reasonable"
"I couldn't be more pleased! I was in the hospital over the weekend and came home to a warm and humid house. Our home is an older one, and we've got Spacepak Air. Todd was able to make the necessary repairs and teach us a lot in the process! He explained everything he was doing and kept it a reasonable price! I'll only call A Quality Heating & Air for future maintenance and repairs!"
"My AC unit died over the weekend and based on reviews I found, I called "A Quality Heating * Air Conditioning" located in Algonquin, IL. After speaking with Todd, the owner, I was able to schedule a visit same day. The best part was that he able to quickly troubleshoot and repair the unit which was caused by a blown transformer. Not only I was pleased with the work he provided, but I must also admit that his "customer first" driven service was excellent. I would definitely recommend."
"I got two AC units and furnaces installed in my home. They were able to get the systems installed quickly for a great price. It's been a few months now and the systems are working great. They were very responsive to my needs and professional. Great job!!!"
"5 Star Service! If you are looking for a reputable and highly customer service orientated HVAC contractor - look no further. I've been working with Todd over the past couple years and he knows his stuff inside and out. From entire A/C replacement to troubleshooting random issues he can pin-point issues and get to the root cause quickly. Todd sets clear expectations and does what he says he's going to do. Like I said at the beginning keep his number handy - one you work with Todd you won't be calling anyone else."
"Was having issues with Furnace. They came out right away and solved the problem. I will use again."
"Todd has been out to my house twice this year and he has saved my bacon both times. I am the type of person who does everything myself; from auto repair to roof installs, so I don't often call in for repair help but I am glad that I found Todd. First was to replace my A/C unit when I attempted (unsuccessfully) to install a new system in my home. He came out and installed a new coil and compressor over a hot and humid holiday weekend and saved me and my family (my wife being 4 months pregnant) from some hot and sleepless nights. His most recent visit was when the mercury hit 10 below zero and my furnace stopped working. He came over and had a fix in place within hours of my phone call. Each time Todd has been professional, friendly, honest, and accommodating. I recommend A Quality Heating and Air Conditioning for your HVAC needs."
"Had my furnace go out, saw the good reviews on Google and decided to try them out. Todd took the call was very polite and was able to fit me in in a timely manner. Todd was the one to actually do the service he found the problem, got the replacement parts, and fixed the issue quickly. The price was fair and reasonable. He was also willing to answer all my questions and explain in detail what he was doing and how my particular furnace functions. Would highly recommend, and plan on using them again!"
"I found A Quality on a Friday afternoon, dead of winter, with a furnace not working properly. Todd was quick to come check it out. He diagnosed the problem and fixed it... All for a great price! Since our first meeting, he's cleaned our vents and done a couple other projects around our house including a night call. He's an honest guy that really knows his craft! I highly recommend A Quality!!!"